Q. Are my personal details secure when I buy online?

A. Delhi Flora guarantees 100% security of any input data. We use the most secured payment gateway for all financial transactions online, ensuring no information is hacked or misused. Our strict privacy policy states that we don’t share customer information with third party or use it for any other purpose than related to our services that they have inquired for.

Q. Can I have flowers and cakes delivered on the same day?

A. Yes; we offer same day delivery anywhere in Delhi, provided all orders are placed before 4 p.m. Indian Standard Time.

Q. What are the charges for flowers and cakes delivery in Delhi?

A. Flower and cake delivery anywhere in Delhi is free. Please check with our Delivery Information.

Q. What are the online payment methods available?

A. Delhi Flora has India’s no. 1 secured payment gateway, via which you can pay through any leading credit cards such as Master Card, Visa, JCB, Diners Club Card, etc. You can also pay via Internet banking if you have the facility in any of the leading banks in India such as ICICI Bank, HDFC, SBI, Bank of Punjab, IDBI, UTI, Federal Bank, Central Bank of India, etc.

Q. Is my credit card and online banking details secure?

A. Yes; we have the best integrated payment gateway, verified by VeriSign, which guarantees 100% security of all credit card and online banking information shared on our website.

Q. What if I need gifts to be delivered on the same day but order is placed post 4 p.m. IST? Is there anything called Express Delivery?

A. In prominent cities such as Delhi, we offer express delivery services, where orders for same day delivery post 4 p.m. are fulfilled just in 3 to 4 hours. However, we don’t guarantee same day delivery in case of express delivery. In case we are unable to deliver flowers the same day, we don’t charge you any money.

Q. Are there any hidden charges for flowers and cakes delivery?

A. No; there are no charges except the ones specifically mentioned along with the item of purchase.